Заполните пропуски в письме.
1_______
Dear Sirs,
2_______. We are pleased to hear that the goods ordered under your no. VF449766 arrived in good condition, but must apologize for their delayed arrival.
We have looked into the matter, and have found that the delay is due to a minor fault in one of our machines, which has now been rectified. 3_______.
Once again, please accept our apologies for this delay.
4_______,
Peter Jones
1_______
Dear Sirs,
2_______. We are pleased to hear that the goods ordered under your no. VF449766 arrived in good condition, but must apologize for their delayed arrival.
We have looked into the matter, and have found that the delay is due to a minor fault in one of our machines, which has now been rectified. 3_______.
Once again, please accept our apologies for this delay.
4_______,
Peter Jones
• We can assure you that future orders from you will be dealt with promptly, and that consignments will reach you by the dates stipulated.
• Thank you for your letter of 17 September.
• Yours faithfully
• 20th September, 2002